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Change Confusion: Prepare, Support and Maintain by Chris Lewis

The Carnsa family is back in Change Management Confusion: Prepare, Support and Maintain, the sixth short guide in the semi-fictional in the Carnsa Development series.

Claudia, the business analyst member of the family, is diagnosed with prediabetes. She is initially met with resistance when she tries to update the family's lifestyle to one that is more healthy. She wants to use a change management models to guide and support change that lasts. Granny, the matriarch of this quirky family, is not shy about sharing her opinions on the approach.

Chock-full of information, references, links, and a quiz you can relate to and use, this quick reference guide answers your questions and will help you:

  • Decide which change model to use
  • Support change
  • Prepare for resistance
  • And maintain change

Learn along with the Carnsa family and make the changes you need to succeed in this ever-changing world.


HBR's 10 Must Reads on Change Management by Harvard Business School Press

If you read nothing else on change management, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you spearhead change in your organization.

HBR's top reads on Change Management will inspire you to:

  • Lead change through eight critical stages
  • Establish a sense of urgency
  • Overcome addiction to the status quo
  • Mobilize commitment
  • Silence naysayers
  • Minimize the pain of change
  • Concentrate resources
  • Motivate change when business is good

Leading Change by John P. Kotter

Millions worldwide have read and embraced John Kotter’s ideas on change management and leadership.
From the ill-fated dot-com bubble to unprecedented M&A activity to scandal, greed, and ultimately, recession—we’ve learned that widespread and difficult change is no longer the exception. It’s the rule. Now with a new preface, this refreshed edition of the global bestseller Leading Change is more relevant than ever.


Change Management by Jeffrey M. Hiatt

This book is a solid, research-based introduction to the discipline of change management, and a primer to catalyze change leadership and competency in managers and executives. Change Management is a practical look at what it means to manage the people side of change, and gives the reader insight into best practices in this area.


The Science of Organizational Change by Paul Gibbons

Leaders need guidance on leading change grounded in the latest science, not 20th-century myths. In this updated 2019 edition of The Science of Organizational Change, Paul takes us on a journey from change mythology, from New Age change ideas, from “reports in drawers”, and from pop psychology up to the present.

In the first comprehensive treatment of behavioral science in business, you'll learn which cognitive biases caused the 2008 Financial Crisis, Enron, and the Deepwater Horizon. Later in the book, you'll discover how evidence-based management is helping leading businesses including Google.

There are new concepts such as change-agility that answer the question – “how can organizations be more responsive, so they are the disruptors, rather than the disruptees?” Turbulent environments demand constant change, but the mindset, skills, and behaviors taught to business leaders are unhelpful and sometimes flatly misleading.